Cancellation and Refund Policy

Who We Are

ShaOn Media stands as the paramount choice for unparalleled online web services. Comprised of a team of passionate experts, we are devoted to architecting innovative solutions that empower businesses and individuals to thrive in the digital realm. Our spectrum of services, ranging from meticulous web design and development to strategic digital marketing and robust cloud hosting, reflects our commitment to making a profound impact on your online success. Engage in a collaborative journey with us, and together, let's breathe life into your digital presence.

Please read our Cancellation and Refund Policy to understand the terms and conditions associated with canceling services and requesting refunds.

1. Cancellation of Services: Clients may request the cancellation of services by providing written notice to ShaOn Media. The cancellation request should include relevant details, including the reason for cancellation and the desired termination date.

2. Refund Eligibility: Refund eligibility is determined based on the type and stage of services provided. Customized or completed projects may not be eligible for a full refund. Refund requests for cancellations made after the commencement of services will be considered on a case-by-case basis.

3. Refund Processing: Refund requests, if approved, will be processed using the original method of payment. Please allow a reasonable period for the refund to be credited to your account.

4. Project Stage and Refund Percentage: - Initiation Stage: If a project is canceled during the initiation stage (before significant work has begun), a full or partial refund may be granted, minus any incurred expenses. - Development Stage: Cancellations during the development stage may be eligible for a partial refund, taking into account the work completed and resources expended. - Completion Stage: Once a project is completed, refunds may not be applicable, and clients are responsible for the full payment as outlined in the agreement.

5. Refund Disputes: Any disputes regarding refunds will be addressed through open communication between ShaOn Media and the client. We are committed to finding fair and equitable solutions.

6. Termination of Services by ShaOn Media: In rare instances where ShaOn Media is unable to fulfill its obligations, a full or partial refund may be provided to the client, as determined by mutual agreement.

7. Changes to Policy: ShaOn Media reserves the right to update and modify this Cancellation and Refund Policy. Any changes will be communicated through our website.

8. Contact Us: If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us.

Thank you for choosing ShaOn Media. We value your understanding and cooperation in adhering to these cancellation and refund terms.